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About Us

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About Us

Leading the Way in Healthcare and Pharmacy Services in Bangladesh

  • Osudh24 has successfully established itself as a leading force in the pharmacy and medical equipment sector in Bangladesh. Through its strategic positioning of convenient store locations and its unwavering commitment to customer care, the company has captured a significant share of the market for front-store merchandise. This includes over-the-counter medications, health and beauty products, cosmetics and fragrances, surgical equipment, herbal remedies, seasonal goods, and everyday household essentials.
  • As industry pioneers, we understand the critical role of pharmacy services in promoting public health, and we are dedicated to staying ahead of the curve when it comes to innovation in healthcare. We are continuously expanding the scope of practice for pharmacists, introducing new services, and ensuring that our offerings align with the evolving needs of our customers.
  • At Osudh24, we pride ourselves on providing genuine products and delivering excellent customer service with sincerity. We have earned the trust of our customers across the nation, thanks to our commitment to quality and care. Currently, we operate 64 branches across various districts, with plans to expand further, ensuring that our services reach every corner of Bangladesh.
  • In addition to pharmacy and medical retail, Osudh24 is also at the forefront of providing specialized products and services in the home-care sector. We offer a wide range of assisted-living devices, medical equipment, durable mobility aids, and home-care products. Our commitment extends to both institutional and retail customers, ensuring that we meet the diverse needs of the population, from individual patients to healthcare providers.
  • Through our continuous expansion and dedication to quality, Osudh24 aims to strengthen its position as the preferred healthcare partner for the people of Bangladesh, while remaining committed to enhancing the accessibility and availability of essential healthcare services nationwide.

Privacy Policy & Order Terms

Disclaimer

  • Osudh24 operates as a retail pharmacy, adhering to local government regulations.
  • Customers should read the full medicine description, dosage, and side effects before consumption.
  • Consult a registered doctor before ordering or consuming any medication.
  • Osudh24 is not responsible for any medical consequences arising from medicine consumption.
  • Manufacturers and importers are responsible for the quality, packaging, and trademarks of medicines.
  • For emergencies, consult a registered doctor and purchase from the nearest pharmacy.

Order Cancellation

  • Customers must cancel their order before 1:10 PM. After this time, cancellation will not be accepted.
  • To cancel an order, email [email protected] with the order number.
  • Medicine orders require a prescription at the time of ordering or receiving. Failure to provide a prescription may result in order cancellation.

Order Confirmation & Delivery

  • Orders are confirmed only after verbal confirmation via Osudh24’s hotline.
  • Ensure your device is virus-free to avoid ordering issues.
  • Osudh24 communicates via SMS, email, and phone calls for order updates and promotions.
  • Technical system may collect device information (IP address, location, browser type) but it is not stored or used for any other purpose.
  • Orders may be delayed due to natural disasters, emergency restrictions, or other national/local crises.

Important Customer Information

  • Sedatives, antibiotics, and medicines with side effects require a valid prescription.
  • Prescription-on-delivery is not allowed for restricted medicines.
  • Osudh24 reserves the right to cancel orders lacking proper medical documentation.
  • No delivery will be made without signing the No Objection Certificate (NOC).
  • Prices of certain medicines may vary from the listed online price.